Returns & Exchanges
At Exercise Unlimited, we are committed to your fitness journey and offer a 30-day return window for all equipment and apparel to ensure you have the right tools for your goals. Items must be returned in their original packaging and in resalable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original boxes, ensuring all bolts, manuals, and accessories are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location or schedule a heavy-equipment pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5 to 7 business days.